Thank you for providing exceptional customer service! I'll continue coming back here and highly recommend Heather.
I've been to Agape a few times for color and cut services. I had gotten my very first balayage done last year, by Sarah (new talent), which turned out phenomenal. She also does a great job with cuts. Unfortunately the last time, the color didn't turn out as I had wanted (I wanted a more "chunky balayage" but it ended up looking like a color melt as the highlights were too blended for my liking). I was expecting the color to fade out over the next few days to what I had envisioned, but sadly it didn't.
They have a very strict policy wherein any kind of corrections (color/cut) must be done within a week from the service. I had called on the 7th day (was out of town before that) to see if I could get my color corrected but the salon staff told me it wouldn't be possible as it was too late. The manager of this salon, Mia, was very accommodating and personally called me and allowed me to schedule an appointment as I was not satisfied with my color (balayage retouch). I was able to come in on short notice, and get the service done by another stylist, Heather. She was fantastic, had a great attitude and was very pleasant and patient. She didn't make me feel bad at all about wanting a redo (in the past, I have had stylists that sulk and make you feel as if it's your fault the color didn't turn out right and that they're doing you a huge favor by trying again). I was there till close and really appreciated Heather's cheery demeanor throughout. She did a great job and the result was exactly what I wanted.
Very rude front desk or reception. But services are good and stylists are great.
Salon Agape was my very first time at coloring my hair. Ever. I loved it. Sharon took real good care of me and her experience working with hair care for over 15 years shows in the work she did for me. She has also worked with New York fashion week and is an expert on getting your ideas and implementing them. Highly recommend Salon Agape and Sharon. Ask for her.
Friendly and relaxed environment. I appreciated them having later appts available, the scalp and shoulder massage complimentary before every hair cut is awesome.
Rude, unfriendly reception/ front desk. Aveda products are nice, though.
Salon Agape Inc is a US Beauty Salon based in Novi, Michigan. Salon Agape Inc is located at 43267 Crescent Blvd, Novi, MI 48375, USA.
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