Your rewards program is great. The facility has ALMOST everything anyone would need, from athletes to the elderly. The lockerroom is clean most of the time. The machines are clean. Everything is nice. Would recommend adding more room in the turf area just for people trying to train for athletics and more water fountains.
I am not impressed with member relations and resignation policy. Not a true month to month plan...beware of the contract and fine fine print!
If I could give this gym less than one star I would. Powerhouse Novi is by far the worst gym I have ever been a member of. The locker rooms/showers are disgusting, the equipment is extremely beat up and most of the weight plates on the barbells don’t match (pet peeve).. this gym was decent a few years ago but it has really gone down hill. There are a lot of gyms that give you a better value for the $30/month that you pay. Very unimpressed with this gym.. can’t wait to leave.
terrible gym. super bad costumer service. so many hidden fees that i asked about and they said there weren't but when i asked again later on, they denied everything. completely irresponsible and immature. i am in the process of cancelling and there are many hidden fees they have just to cancel. wifi is terrible. there are always men just lounging around in the women's section and if you try to complain they try to act like they will do something about it, never changes. One time there was a man in that section and a staff walked in and said nothing. this was my first gym and my last because i don't trust gyms anymore. i hope this place shuts down.
Your prepaid last month does not apply to your 30 day notice...so decline to prepay for you last month upfront cause they will just bill you for another one. Doesn’t make sense that you have to pay for 2 more months of a membership when you are dropping a month to month plan. Also the conversation with the management staff was horrible. Sealed the deal on canceling my membership.
On a side note: I did like the Daycare staff and front desk staff.
I like the gym, but some staff and members get real jealous and hateful when you start to progress. Lately a visiting trainer name john simmons spread a frivolous lie that i was gay after becoming intimidated by me working out... I do not know this guy, and I am not gay-but some staff have been promoting this lie like a new sitcom. I cant stop the haters. But just for that I'm going even harder.
Powerhouse Gym is a US Gym based in Novi, Michigan. Powerhouse Gym is located at 44125 W 12 Mile Rd E-123, Novi, MI 48377, USA.
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