Very great experience, my family and I were greeted, the young lady was very welcoming, she didnt act like a very pushy-annoying employee, she didn't force a new released shoe in our faces, simply interested in helping us with what we wanted, she even shared some of her own personal opinions and helped us get the right fit. Hopefully they can get more employees like her at the main store for journeys(especially the manager) to get good reputations at the jointed stores.
Going out of my way to write this review cause Katherine (I'm pretty sure that's her name) was absolutely lovely and very helpful. The shoes are great, but I'm happy I stopped in cause she was awesome. She even tried to get my shy niece to interact with her. Definitely keep her around!
Worst customer service ever! These employees must hate their lives and selling shoes. Could not be more displeased with their attitudes!
Shi By Journeys is a US Shoe Store based in Novi, Michigan. Shi By Journeys is located at 27250 Novi Rd, Novi, MI 48377, USA.
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